Senior Operations Manager
This role will be responsible for ensuring our core business processes are robust, efficient, and scalable. You will play a pivotal role in overseeing the day-to-day performance of our portfolio.
Who we are:
Stake is the MENA region’s most exciting real estate fintech company, combining real estate expertise and innovative financial technology to deliver products that empower everyone to own and build wealth through Real Estate. Launched in 2021 we have grown rapidly, leveraging decades of experience in technology, financial services and global real estate, to launch the MENA region’s first mobile app for fractional real estate investing.
This is just the beginning and we’re currently searching for highly talented individuals to join and help lead our expansion into international markets and new business lines
The Operations Team
Stake’s Operations team is the engine room of the business - streamlining processes, optimising systems, managing a rapidly growing portfolio of 400+ properties, and delivering consistently for our investors. As a function at the heart of what we do, Operations is critical to our ability to scale and realise our ambition of becoming a global market leader in digital real estate investment.
We are seeking an experienced and highly motivated Senior Operations Manager to help elevate our UAE operations to a world-class standard. Reporting directly to the Director of Company Operations, this individual will be responsible for ensuring our core business processes are robust, efficient, and scalable. You will play a pivotal role in overseeing the day-to-day performance of our portfolio and driving strategic improvements that align with Stake’s growth trajectory.
This is a high-impact role with exposure to senior leadership and the opportunity to shape how Stake delivers operational excellence at scale.
🚀What you’ll do:
Core business operations:
- Lead and manage the daily operational processes for the UAE business, ensuring accuracy, efficiency, and consistency across all core business operations
- Lead and develop a team of real estate and operations specialists, ensuring clarity of roles, high performance and continuous growth
- Identify and implement improvements to our operational and asset management processes, leveraging technology and operational best practices to scale efficiently
- Oversee financial operations related to properties, including payables, receivables, monthly dividend distributions to investors, and forecasting
- Administer and optimise Stake’s databases, including the ERP for property management, ensuring data integrity, automation, and process efficiency.
Asset management:
- Monitor and track the performance of Stake’s UAE property portfolio, coordinating with the Property Management team to address underperformance, tenant issues, and operational challenges
- Provide stakeholders across the business with clear visibility into asset performance through dashboards, periodic reports, and ad-hoc insights
- Take ownership of investor communications related to property updates, including tenancy status, maintenance events, and exceptional circumstances such as legal disputes or major renovations
Other responsibilities
- Providing strategic input on the company's most pressing issues and problems while lending support on and leading a number of cross-functional projects
- Supporting new business initiatives and product lines as Stake continues to grow and enter new markets
- Ensure timely and accurate reporting to regulators, auditors, and other external stakeholders as and when needed
👀 What we’re looking for:
The most successful candidate will be detail-oriented, pragmatic, and display strong critical thinking. You should be someone who takes initiative, communicates clearly, collaborates well within a team, and manages tasks with a methodical and structured approach. You’re eager to learn, thrive in dynamic environments, and are excited by the opportunity to work alongside some of the most talented minds in the real estate and tech space.
We’re looking for someone who brings a mix of operational excellence, analytical ability, and a mindset geared toward continuous improvement and ownership. The ideal candidate will also demonstrate the agility and resilience needed to thrive in a fast-growing startup environment.
Key Requirements:
- 5+ years experience in operations and/or asset management roles
- Experience in the Dubai real estate market and/or high-growth start-ups is a bonus
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
- Strong analytical skills and financial awareness – accuracy and attention to detail is critical
- Entrepreneurial mindset with a strong desire to learn
- Proven experience in building systems to manage complex processes and workflows
- The candidate must be very comfortable with uncertainty and be able to determine quickly what the most pressing issues of the day are and to tackle them
- Fluency in English is essential
- Arabic is a bonus
😇 Why you should join Stake:
- Hybrid work environment
- Work directly with senior leadership in one of the region’s fastest growing start-ups; you will get exposure to all functions at Stake and have the chance to learn from the very best in the space!
- Generous equity compensation; this aims to bring a high degree of ownership into your work. As Stake grows, you grow with it!
- Budget for learning and development; we want Stakers to constantly strive for personal and professional growth
- Best in class end of service savings scheme; through DIFC-sponsored DEWS programme
- Off-sites and regular team events
Stake has a high performance culture where the bar is always rising. We bring on brilliant, ambitious and curious people who see the value in Stake and want to grow with us.
- Department
- Operations
- Locations
- Dubai
About Stake
We are creating a world where Real Estate is freely accessible, borderless, and liquid.
Senior Operations Manager
This role will be responsible for ensuring our core business processes are robust, efficient, and scalable. You will play a pivotal role in overseeing the day-to-day performance of our portfolio.
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